Reg & Consumer Protection


The Testing Laboratory has the technical resources and expertise to provide analytical services over a wide range of sample types to its clients and according to their requirements. These services include microbiological and chemical analyses on fish and fishery products, dairy products, shellfish, environmental surveillance samples, such as swabs and air quality plates, potable water, sea water, ice and effluent water.

The Chemistry Section expanded its scope of accreditation, to include the analysis of mercury for the benefit of the fishing industry. The trio of heavy metals, mercury, lead and cadmium, can now be fully analysed locally, necessary for the testing of regulatory samples for the fishing industry.




The NSI Inspectorate as a division of the Department Consumer and Regulatory Services delivers the following regulatory services for the sake of food safety to fishing factories in Walvis Bay, Lüderitz and to Meatco’s canning factory in Windhoek. It regulates the following processing activities.

·         Inspection and surveillance of land based factories and fishing vessels and the evaluation of food processing systems for compliance to statutory requirements;

·         Sampling as well as physical and sensory examination of raw and final products, e.g. chilled fish, frozen fish and canned fish and meat products. The Inspectorate issues health guarantees/certificates on consignments destined for export upon inspection for compliance to compulsory specifications; and

·         Monitoring and implementation of the Namibian Model Shellfish Sanitation Monitoring Programme.

The NSI Fishery Inspectorate Quality Management System is guided by the following quality policy objectives:

·         Maintain a sufficient number of competent staff to perform the duties in line with the scope of the Fishery Inspectorate operations;

·         Strive for continuous improvement of the Management System, through regular internal audits and Management Review Meetings; and

·         Ensure that the provision of required services to its customers is done in an efficient manner.



Metrology (Measurement Science and Technology) is the science and practice of precision measurements, the drive for facilitating world trade and the associated need to eliminate technical barriers to trade. Metrology is at the core of the National Quality Infrastructure, being at the centre of the national measurement system. Every process or service, for which a decision has to be made based on a measurement, must be supported by a sound metrology infrastructure. It is now recognized that metrology provides a fundamental basis not only for the physical sciences and engineering, but also for chemistry, the biological sciences and related areas such as the environment, medicine, agriculture and food.

The NSI Metrology Division is responsible for the Maintenance of the National Measurement System and the administration of the Trade Metrology Act No. 77 of 1973, as amended.

The Metrology division is made up of two sections: Scientific and Industrial Metrology Section and the Legal Metrology Section.

The Scientific and Industrial Metrology Section is responsible for:

  • Organizing and development of National Measurement Standards.
  • Ensuring the accuracy and measurement traceability of national measurement systems to international system of Units (SI).
  • Implementation of the International Committee of Weights and Measures Mutual Recognition Agreement (CIPM-MRA).
  • Provision of calibration services for trade facilitation, consumer protection and measurement quality assurance. Calibration services are offered on a cost-recovery basis as a means of disseminating measurement traceability to the Namibian industry. Clients range from the fishing industry, other food industries, testing and calibration laboratories and equipment suppliers.

The Legal Metrology Section is responsible for:

  • Pattern approval of trade and legal measuring instruments;
  • Initial and periodic verification of measuring instrument used for prescribed purposes including trading, collections   tolls, fine, rates and taxes;
  • The control and inspection of pre-packed goods and labeling;
  • Evaluation, registration and control of instrument mechanics